Submit A Ticket

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Hello!

After registration, you can submit a ticket on our forum to get support from us.
Theme support is offered to verified customers by forum only.

We’re in GMT +7 and we aim to answer all questions within 24 hours (Monday – Friday).

Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.

Tips for Getting Great Support

The more clearly you can explain your issue, the faster and more effectively we can help you :)

1. Take screenshots of your problem and use a service like LightShot, Dropbox, Jumpshare, Cloudapp or similar to send us links to the screenshots.

2. State your issue or question clearly. If there are multiple issues, separate them with bullet points or a list.

Thanks for your patience and for being an awesome customer :)

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